Privacy Policy — Snapafont

1. Introduction

Snapafont ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Snapafont platform — an AI-powered font generation service. By using Snapafont, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

Account information: Your name and email address when you create an account.
Uploaded content: Images you upload for font generation.
Usage data: Information about how you interact with the Service, including pages visited, features used, and generated font history.
Device & technical data: IP address, browser type, operating system, and referring URLs collected automatically when you use the Service.
Communications: Any messages you send to our support team.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Snapafont platform and its features.
Process your uploaded images and generate font files.
Power AI-based font generation features.
Authenticate your account and keep it secure.
Send transactional emails such as account confirmations and processing notifications.
Respond to your support requests and communications.
Analyse usage patterns to improve our AI models and user experience.
Comply with legal obligations.

4. Your Uploaded Content

Images you upload are processed by our AI systems solely to generate your font files. Your uploaded images and generated fonts are stored securely in your Snapafont account and remain accessible to you for as long as your account is active. We do not use your uploaded images to train our AI models without your explicit consent.

5. Cookies & Tracking

We use cookies and similar technologies to:

Keep you signed in to your account (session cookies).
Remember your preferences.
Understand how visitors use the Service (analytics).

You can control cookie behaviour through your browser settings. Disabling cookies may affect some functionality of the Service.

6. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who help us operate the Service (such as cloud hosting, AI model providers, and analytics providers), strictly under data processing agreements. We may also disclose information if required by law or to protect the rights and safety of Snapafont and its users.

7. Data Security

We take reasonable technical and organisational measures to protect your data from unauthorised access, disclosure, or loss. All data is transmitted over encrypted connections (HTTPS). However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your account information for as long as your account is active. Uploaded files and processed outputs are stored securely and remain accessible within your account. You may delete individual files or request full account deletion at any time, after which your files and personal data will be permanently removed. Anonymised usage data may be retained for longer periods for analytical purposes.

9. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and data.
Object to or restrict certain processing of your data.
Receive a copy of your data in a portable format.

To exercise any of these rights, please contact us at hello@snapafont.com.

10. Children's Privacy

Snapafont is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "last updated" date at the top of this page. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at hello@snapafont.com.